Assistant Hotel Manager

4 weeks ago


San Francisco, California, United States Highgate Hotels Full time
Job Description: Assistant Hotel Manager

The Assistant Hotel Manager is responsible for ensuring the operation of the Front Office in an attentive, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay.

Responsibilities include:

  1. Working closely with Sales and Reservations to fulfill special requests for groups and VIPs
  2. Assisting with guest reception and responding to social media feedback
  3. Communicating effectively with guests, team members, and other departments
  4. Leading guest service training initiatives within the front office department
  5. Maintaining a friendly and caring demeanor in a fast-paced environment

Required Skills and Qualifications:

  • A 4-year college degree and at least 1 year of related experience required
  • Supervisory experience preferred
  • Proficiency in Windows and company-approved spreadsheets and word processing
  • Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently

Estimated Salary: $67,000/year



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