Senior Quality Assurance Manager
3 weeks ago
Job Summary:
We are seeking a highly skilled Senior Quality Assurance Manager to join our team at Jobot. As a key member of our organization, you will be responsible for ensuring the quality of our software products and services.
Key Responsibilities:
- Become proficient in our insurance administration system and act as a functional expert to advise the business on optimal system utilization.
- Collaborate with business subject matter experts to define and document business requirements using established processes.
- Define requirements for forms and map the data contained within them, in consultation with business subject matter experts.
- Define integration requirements and map the necessary data for external vendor interactions.
- Assist in the evaluation and prioritization of issues arising from production or testing.
- Create and execute test cases for functional testing using standardized processes and tools.
- Work closely with developers, product owners, vendors, and business SMEs to ensure effective solutions within the implemented system.
- Design test cases to verify that solutions meet expectations.
- Support the business in conducting User Acceptance Testing.
- Conduct peer reviews of work products produced by other business analysts.
- Provide recommendations regarding acceptable risks within the application.
- Monitor and report project status and metrics as required.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience).
- Prior experience in the insurance industry preferred (also open to related fields such as Underwriting, Claims, etc.).
- Experience as a Business Analyst / Quality Assurance Analyst and leadership experience.
- Experience with Guidewire is strongly preferred.
- Proficiency in standard project tools such as Microsoft Office, Jira, and SharePoint.
- Effective communication and issue escalation skills.
- Strong problem-solving and troubleshooting abilities.
- Demonstrated capacity to work effectively within a team environment.
- Ability to thrive in a fast-paced environment with multiple simultaneous releases and priorities.
About Us:
Jobot is a leading insurance provider dedicated to delivering top-notch services to our clients. We are committed to innovation and are looking for a Lead QA Analyst to join our dynamic team and contribute to the development of cutting-edge solutions in the insurance industry.
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