Executive Team Member
3 weeks ago
At Nonna’s Good Life Pizza For All, we are seeking an exceptional Executive Team Member to lead our team to success. As a key member of our management team, you will be responsible for managing and developing crew members to deliver outstanding product quality and customer service. You will work closely with our management team to build sales and control costs for each shift. Your primary objective will be to ensure that every customer leaves our pizza shop feeling happy and satisfied.
Key Responsibilities:
- Lead crew members on shifts, including assigning tasks, providing feedback, and training
- Know and support appropriate personnel policies, labor laws, and safety procedures
- Execute all security procedures
- Hold the customer as the most important priority at all times
- Make customers really happy; resolve customer complaints/issues
- Empowers crew members to make sure all customers leave happy
- Communicate customer feedback to management
- Educate customers on products offered
- Complete all required training
- Adhere to all uniform and grooming standards
Requirements:
- Accountability for understanding all in-store marketing promotions
- Execute new product rollouts, including selling to customers and product execution
- Utilize cash control procedures
- Assist in training of new crew members
- Lead crew members to open, transition, and close shifts
- Manage and organize the line and delegate duties to crew members
- Work the line as needed
- Uphold standards for product quality
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