Lead Customer Service Supervisor
3 days ago
Lead Customer Service Supervisor
Bashas' is looking for a Lead Customer Service Supervisor to support the Store Team Lead in overseeing the front-end operations of our grocery establishment. The successful candidate will interact with patrons, manage cash register operations, and guarantee exceptional customer satisfaction. Key responsibilities include fostering a positive workplace atmosphere, mentoring team members, and upholding company standards.
Key Responsibilities:
- Welcoming customers with friendly greetings and providing product information
- Managing cash registers and the customer service area
- Overseeing front-end operations
- Training and guiding team members while enforcing company regulations
- Managing inventory and merchandising of department products
- Ensuring adherence to health regulations and company policies
- Performing additional tasks as required
Physical Requirements:
Standing, Sitting, Lifting (up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Benefits:
- Competitive pay, disbursed weekly
- Retirement savings plans
- Medical, dental, and vision coverage
- Tuition assistance programs
- Scholarship opportunities
- Employee discount programs
- Community-oriented workplace
Qualifications:
Must be at least 18 years old. Candidates must be 21 years old for roles involving alcohol.
For Internal Transfers/Promotions/Rehires:
- Current leader's endorsement is necessary
- Acceptance of part-time roles may be required
- Rehires must receive HRBP approval
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