Restaurant Manager

6 days ago


Manassas Virginia, United States Bowl America Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Bowl America. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our entertainment center, ensuring exceptional guest satisfaction, and driving sales growth.

Key Responsibilities
  • Guest Service: Deliver exceptional guest service, solicit feedback, and address guest complaints in a timely and professional manner.
  • Operational Execution: Continuously improve operational execution, schedule staffing levels, and maximize the guest experience.
  • Business Development: Capitalize on business opportunities in the market area by executing marketing strategies to drive sales.
  • Team Management: Recruit, hire, train, and schedule a talented team of hourly center staff.
  • Food and Beverage: Oversee the management and expansion of the Food and Beverage program, ensuring high-quality standards and exceptional guest satisfaction.
Requirements
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations.
  • Bachelor's degree.
  • Ability to supervise center operations staff.
  • Strong team player with exceptional people development skills.
  • Customer service pro with knowledge of POS register systems.
Work Environment

The typical entertainment center environment requires walking, bending, and standing for periods of time, and may involve lifting objects with some assistance.



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