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Facilities Operations Coordinator

2 months ago

Cleveland, Ohio, United States JACK Cleveland Casino LLC Full time
Job Overview

Key Responsibilities

  • Establishing inventory levels for supplies and equipment while collaborating with suppliers to maintain adequate stock.
  • Overseeing the Computerized Maintenance Management System (CMMS) and ensuring accountability for Environmental Services (EVS).
  • Managing timekeeping systems across various departments.
  • Generating purchase requisitions, monitoring orders, and organizing documentation to ensure timely fulfillment.
  • Processing invoices for payment and updating departmental financial records to track expenditures.
  • Compiling departmental reports that detail financial outlays, work order completion rates, and labor utilization metrics.
  • Monitoring work order requests from property users and ensuring proper distribution.
  • Entering work orders into the CMMS as necessary.
  • Maintaining inventory levels weekly and ensuring proper placement of stock in designated areas.
  • Keeping an updated equipment inventory and managing a Preventative Maintenance (PM) schedule for all machinery, adhering to manufacturer recommendations.
  • Documenting maintenance records for all equipment and technology.
  • Organizing and maintaining Standard Operating Procedures (SOPs) to ensure accessibility and order.
  • Implementing a comprehensive Material Safety Data Sheet (MSDS) program, ensuring all documentation is readily available to employees.
  • Establishing and managing a key control system, ensuring keys are ordered and distributed as needed.
  • Answering departmental inquiries and dispatching work as required, while monitoring communication systems for urgent tasks.
  • Reviewing timekeeping records for accuracy.
  • Tracking employee training requirements and scheduling sessions as necessary.
  • Maintaining accurate records for changes in cleaning programs, including shift adjustments and training updates.
  • Ordering and managing employee identification badges and network IDs.
  • Creating and maintaining a daily log for supervisors to complete.
  • Adhering to departmental policies and procedures to ensure safe and efficient operations.
  • Addressing guest concerns promptly to enhance satisfaction within established guidelines.
  • Performing additional duties as assigned.

Qualifications and Skills

  • Ability to work independently and effectively.
  • Strong verbal and written communication skills, demonstrating professionalism in interactions.
  • Exemplary leadership qualities and a commitment to excellence.
  • Ability to articulate ideas clearly and persuasively.
  • Fostering a positive work atmosphere.
  • Excellent interpersonal skills, a positive demeanor, and a collaborative spirit.
  • Serving as a role model for peers and leading by example.
  • Setting high performance standards and motivating others to achieve them.
  • Proficient in operating computers and necessary office equipment.
  • Recognizing when to escalate issues to departmental leadership and collaborating with other departments.
  • Managing multiple projects simultaneously while adapting to changing priorities.
  • Maintaining composure and making sound decisions during employee conflicts.
  • Ability to sit, stand, or walk for extended periods.
  • Capability to navigate all areas of the property, including stairs or escalators.
  • Physical ability to lift and carry up to 50 lbs, and perform various physical tasks.
  • Responding effectively to visual and auditory signals.
  • Ability to work in environments with dust, noise, and bright lighting.
  • Flexibility to work varied shifts, including weekends and holidays.

Education and Experience

  • High school diploma or equivalent required; bachelor’s degree preferred.
  • Minimum of 4 years in a customer service role.
  • At least 4 years of experience with computers and data entry.
  • Strong organizational, analytical, and decision-making abilities.
  • Proficiency in all relevant software and hardware.
  • Must be at least 21 years of age.