Front Desk Representative

2 days ago


North Little Rock, Arkansas, United States Hilton Garden Inn Rock Hill Full time
Front Desk Agent

Raines Co. is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hilton Garden Inn Rock Hill, SC.

Key Responsibilities:

  • Provide exceptional guest service, ensuring a warm and welcoming experience for all visitors.
  • Manage guest inquiries, check-ins, and check-outs efficiently and effectively.
  • Process payments, handle guest mail and messages, and maintain a high level of service and hospitality.
  • Stay knowledgeable about hotel services, programs, and promotions to provide accurate information to guests.
  • Communicate effectively with various departments and management to address guest concerns and issues.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer service, hospitality, or a related field preferred.
  • Proficiency in Microsoft Office or similar computer applications.
  • Excellent written and oral communication skills, with the ability to multitask and work under pressure.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement within the company.
  • A dynamic and supportive work environment.

About Us:

Raines Co. is a family-owned business with a strong commitment to building relationships with our associates, partners, and the communities we serve. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.



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