Front Desk Representative
2 days ago
Raines Co. is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hilton Garden Inn Rock Hill, SC.
Key Responsibilities:
- Provide exceptional guest service, ensuring a warm and welcoming experience for all visitors.
- Manage guest inquiries, check-ins, and check-outs efficiently and effectively.
- Process payments, handle guest mail and messages, and maintain a high level of service and hospitality.
- Stay knowledgeable about hotel services, programs, and promotions to provide accurate information to guests.
- Communicate effectively with various departments and management to address guest concerns and issues.
Requirements:
- High school diploma or equivalent required.
- Previous experience in customer service, hospitality, or a related field preferred.
- Proficiency in Microsoft Office or similar computer applications.
- Excellent written and oral communication skills, with the ability to multitask and work under pressure.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement within the company.
- A dynamic and supportive work environment.
About Us:
Raines Co. is a family-owned business with a strong commitment to building relationships with our associates, partners, and the communities we serve. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.
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