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Technical Support Engineer for Automation

2 months ago

Nashville, Tennessee, United States FANUC America Corporation Full time

About FANUC America Corporation
At FANUC America Corporation, we are dedicated to our clients, our workforce, and the quality of our services. We strive to create an environment where individuals take pride in their work, talents are nurtured, and achievements are recognized.

Position Overview
We are in search of skilled professionals who prioritize integrity, informed decision-making, and teamwork. If you are a qualified candidate interested in exploring a career with FANUC America, we encourage you to consider this opportunity.

Role Summary
We are currently seeking a motivated Service Engineer to join our team. The selected candidate will deliver onsite troubleshooting, repair, programming, and maintenance services for FANUC robots and associated peripheral systems.

Key Responsibilities
- Provide technical support and maintenance for FANUC robots and controllers, as well as electrical control devices and peripheral equipment.
- Engage in discussions to diagnose, document, and resolve operational and process issues as reported by clients or internal support channels.
- Submit daily updates to the Service Supervisor regarding status and availability.
- Complete and deliver a detailed Field Service report for each assignment to both the client and FANUC Headquarters.
- Exhibit a willingness to travel to customer locations, typically averaging 3-4 nights per week.

Qualifications
- High School diploma or GED is required.
- An Associate degree in a relevant technical field or equivalent technical training is preferred.
- A minimum of three years of experience in robotics, automation, or a manufacturing setting is essential.
- Must possess a valid driver's license.
- Experience in mechanical, electrical, and pneumatic troubleshooting is required.
- Ability to read and interpret electrical, mechanical, and pneumatic schematics and related technical documentation is necessary.
- Familiarity with FANUC robots, controllers, and peripheral equipment is advantageous.
- Experience with FANUC application software and programming is preferred.

Benefits
We offer competitive compensation and benefits packages, along with opportunities for career advancement, skill development, and recognition of individual contributions. Our benefits include:
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Generous Holiday & Vacation Program

FANUC America Corporation is an equal opportunity employer, proudly providing opportunities to qualified individuals, including those with disabilities and veterans, without regard to any legally protected status.