Technology Assistant

1 week ago


Alhambra, California, United States DirectedLINK Full time
About the Role:
The DirectedLINK organization is seeking a highly skilled IT Technical Aid to join their team in Alhambra, CA. As an IT Technical Aid, you will work under the supervision of professional information technology staff to provide technical support to customers and departmental staff, performing routine information systems related tasks in a centralized IT organization.

Key Responsibilities:
- Providing technical support to customers and departmental staff
- Performing routine information systems related tasks
- Identifying, tracking, documenting, researching, and resolving job issues or problem calls
- Following specific procedures for escalating high-priority issues

What We Offer:
- Competitive salary range: $20-$23 per hour (estimated based on location and industry standards)
- Opportunity to work with a leading government agency in Los Angeles County
- Collaborative and dynamic work environment

We are looking for a candidate who possesses excellent communication skills, problem-solving abilities, and a strong understanding of information systems. If you are motivated and eager to contribute to a team, please apply for this exciting opportunity.

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