Top Client Retention Specialist

7 days ago


Tampa, Florida, United States Outcome Technologies Llc Full time
Unlock Your Potential as a Top Client Retention Specialist

Are you a seasoned professional with a passion for delivering exceptional client experiences? Do you thrive in a fast-paced environment where no two days are the same?

We're seeking a highly skilled and motivated Client Retention Specialist to join our team at Outcome Technologies LLC. As a key member of our Client Management Force, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and driving long-term growth.

About Us

We're a dynamic and innovative company that's revolutionizing the digital marketing landscape. Our cutting-edge solutions have made us the go-to choice for Realtors across the United States. We're expanding our operations, and we need talented professionals like you to help us achieve our goals.

Your Role

As a Client Retention Specialist, you will:

  • Develop and execute tailored client retention strategies to drive business growth and customer satisfaction.
  • Build and maintain strong relationships with our clients through regular communication, empathy, and active listening.
  • Collaborate with cross-functional teams to ensure seamless client onboarding, delivery, and ongoing support.
  • Identify and address client pain points, providing proactive solutions to prevent churn and promote loyalty.
  • Stay up-to-date with industry trends and best practices, applying your knowledge to enhance client experiences and drive business results.

Your Qualifications

To succeed in this role, you'll need:

  • 2+ years of experience in client retention, sales, or a related field.
  • Proven track record of achieving and exceeding client satisfaction and retention targets.
  • Excellent communication, interpersonal, and problem-solving skills.
  • A bachelor's degree in a relevant field (e.g., business, marketing, communications).

Benefits

We offer a comprehensive compensation package, including:

  • $48,000 - $120,000+ per year, based on performance.
  • Full-time remote work arrangement, allowing you to work from anywhere.
  • Opportunities for professional growth and development within our dynamic organization.

Join Our Team

If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.



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