Academic Advisement Supervisor

4 weeks ago


Albuquerque, New Mexico, United States University of New Mexico Full time
Job Summary

We are seeking a highly skilled Academic Advisement Supervisor to join our team at the University of New Mexico. This is a key leadership role that requires a strong understanding of higher education student academic advisement, development, and retention issues.

Key Responsibilities
  • Supervise and coordinate the day-to-day activities of the College of Education and Human Sciences, Center for Student Success Academic Advisement team.
  • Work closely with the Center for Student Success, Operations Manager to guide and give direction to advisement personnel and resolve escalated issues related to academic advisement.
  • Provide guidance and direction to advisement personnel and resolve escalated issues associated with academic advisement.
  • Supervise personnel, including recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  • Schedule and coordinate the work of advisement staff and ensure quality of services provided within the College of Education and Human Sciences advisement unit.
  • Participate in meetings with the Operations Manager regarding the development of advisement, recruitment, and/or curricular programs.
  • Represent the College of Education and Human Sciences to the campus community and participate in task forces, special committees, and interdepartmental committees.
  • Conduct advisement sessions with students as needed to support the College of Education and Human Sciences student load.
  • Serve as Campus Security Authority as outlined by the Clery Act.
Requirements
  • Bachelor's degree and at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
  • Advanced staff knowledge and understanding of higher education student academic advisement, development, and retention issues, trends, and programs.
  • Knowledge and comprehensive understanding of higher education processes and policies regarding student records, management principles, regulations, and procedures.
  • Ability to coordinate, schedule, and evaluate the work of personnel to ensure quality of service to undergraduate students.

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