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IT Product Manager

1 month ago

Long Island City, United States City of New York Full time
Job Description

The City of New York is seeking an IT Product Manager to join its award-winning technology team in revolutionizing public health IT. The successful candidate will work with the Division of Information Technology's mission and vision to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available.

The IT Product Manager will interface with vendor teams, support upgrades, and patch major components of the system. The position may also run small projects from time to time in line with ongoing support of systems including integrations or minor feature enhancements.

The Center for Population Health Data Science works with many technologies related to the governance, enrichment, and analysis of data in the domain of public health and produces data products for consumption by educational institutions, community advocates, and health researchers. These technologies include data visualization, forecasting, modeling, matching, and artificial intelligence.

The IT Product Manager will become a subject matter expert on the business and technical operations of our applications, including understanding the technical aspects and operation of components that make up systems within the CHPDS eco-system.

The position requires a baccalaureate degree from an accredited college in computer science or a related field, and 3+ years of experience with supporting IT applications. The ideal candidate will have strong technical and development background, ability to troubleshoot issues in a multitier software applications environment, and ability to communicate problems and solutions to the user.

The City of New York offers a wide range of benefits, including premium-free health insurance, public sector defined benefit pension plan, tax-deferred savings program, and robust Worksite Wellness Program.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals.

To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at or ahnsyeun@health.nyc.gov.