Healthcare Administrative Coordinator

1 week ago


Gunnison, Colorado, United States AdaptHealth LLC Full time
About AdaptHealth

AdaptHealth LLC is a leading provider of home medical equipment and services. Our team is dedicated to empowering patients to live their best lives out of the hospital and in their homes.

Job Description:

We are seeking a Customer Service Specialist to join our team. As a key member of our patient services team, you will be responsible for providing exceptional customer service to our patients, answering inbound calls, making outbound calls, and resolving customer complaints.

Key Responsibilities:

  • Develop and maintain working knowledge of current products and services offered by AdaptHealth
  • Answer all calls and emails in a timely manner, in adherence to performance goals
  • Document all call information according to standard operating procedures
  • Process orders, route calls to appropriate resources, and follow up on customer calls as needed
  • Review all required documentation to ensure accuracy
  • Absorb a vast amount of new information within an exceptionally short period
  • Maintain a clean and organized workspace at all times

Requirements:

  • High School Diploma or equivalent
  • One (1) year work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. Benefits include medical, dental, and vision insurance, 401(k) plan, paid time off, and more.



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