Information Technology Support Internship Opportunity
3 weeks ago
The IT Support Intern position is available at Milliman, a leading provider of actuarial and consulting services. As a member of our IT Support team, you will assist with various tasks, including helpdesk support, troubleshooting, and equipment installations.
Responsibilities
- Provide comprehensive technical support to end-users, including hardware, software, and networking issues.
- Research and troubleshoot problems, analyzing and communicating solutions to users.
- Install and configure new hardware and software, relocating and configuring existing equipment as needed.
- Create and update documentation, contributing to the IT knowledge base.
Requirements
- Pursuing a bachelor's or master's degree.
- Knowledge of Windows Operating Systems, including Windows 10/11 and Office 365 Suite.
- Hands-on hardware troubleshooting experience.
- Ability to lift 30 pounds and perform physical tasks, such as climbing stairs and pushing carts.
Competencies and Behaviors
- Self-management: takes initiative, continuously improves knowledge and skills, and exhibits a positive attitude.
- Problem-solving expertise: clearly defines problems, takes steps to resolve them, and considers overall system improvements.
- Influencing capabilities: communicates clearly, establishes positive communication, and prioritizes tasks effectively.
About Milliman
Milliman is a global leader in actuarial and consulting services, delivering market-leading services and solutions to clients worldwide. We are committed to helping companies address complex issues, including retirement funding, healthcare financing, risk management, and regulatory compliance.
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