Retail Security and Customer Experience Representative

3 days ago


Independence, Missouri, United States Burlington Stores Full time

Job Description: The Retail Security and Customer Experience Representative is responsible for providing exceptional customer service while ensuring the safety and security of our store. This role requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Maintain a visible presence at store entrances, exits, and high-risk areas
  • Monitor the store environment for any suspicious activity or theft
  • Engage with customers and associates in a professional and friendly manner

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making

Estimated Salary Range: $14 - $14 per hour, based on location and experience. Benefits package available for part-time associates.



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