Customer Service Representative

3 weeks ago


Independence, Missouri, United States Sam's Club Full time
Job Overview

Sam's Club is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and contributing to the success of our club.

The estimated salary for this position is between $16.00 and $23.00 per hour, with additional premiums ranging from $0.35 to $3.00 per hour in specific circumstances.

Responsibilities
  1. Provide exceptional customer service by acknowledging members, identifying their needs, and assisting them with purchasing decisions.
  2. Process member purchases, assist with payments, and utilize cash registers to complete transactions.
  3. Maintain a clean and organized store environment, including the parking lot, by sweeping and restocking carts/flatbeds as needed.
  4. Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
Requirements

To be successful in this role, you will need to possess excellent communication skills, a strong ability to multitask, and a commitment to providing exceptional customer service. A high school diploma or equivalent is required, and a bachelor's degree is preferred.

We offer a competitive compensation package, including health benefits, financial benefits, paid time off, and other perks to support your overall well-being.



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