Firefighter Credit Union Leadership Role

6 days ago


Memphis, Tennessee, United States Firefighters First Credit Union Full time

About the Opportunity

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Firefighters First Federal Credit Union is seeking a highly skilled Regional Office Manager to lead our Memphis, TN branch and drive membership growth while delivering exceptional member experiences.

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Compensation:

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The estimated annual salary for this position is around $100,000 - $130,000, depending on experience and qualifications.

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Job Description:

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This role involves managing regional office operations, leading a team, and promoting membership expansion while delivering exceptional member experiences.

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Main Responsibilities:

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  • Manage regional office operations, including audits and fiduciary responsibilities">
  • Lead and develop a high-performing team">
  • Promote membership expansion through strategic partnerships and events">
  • Handle member escalations and provide timely responses">
  • Optimize lending and deposit pipelines for maximum efficiency">
  • Forecast and schedule teams to ensure adequate coverage">
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Leadership Expectations:

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  • Coach and mentor team members to achieve their full potential">
  • Provide necessary training, tools, and resources for successful job performance">
  • Hold teams accountable for meeting service level agreements and provide coaching or training as needed">
  • Contribute to the development and execution of the credit union's business plan">
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Qualifications:

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  • Bachelor's degree in a relevant field, such as Business Administration or Finance">
  • At least 3 years of experience as a branch manager or financial services representative">
  • Proven leadership and management skills">
  • Experience with sales and operations at a financial institution">
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What We Offer:

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We offer a competitive compensation package, excellent benefits, and opportunities for career growth and development. If you are a motivated and results-driven leader, we encourage you to apply for this exciting opportunity.



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