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Customer Service Liaison
1 month ago
State Farm Insurance
**Job Summary:**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team.
**Key Responsibilities:**
* Provide exceptional customer service to policyholders, addressing their inquiries, complaints, and policy changes in a timely and professional manner.
* Offer accurate and up-to-date information regarding insurance products and services, ensuring customers make informed decisions.
* Process policy applications, renewals, and cancellations efficiently, while maintaining accurate customer records.
* Handle billing and payment inquiries, resolving issues promptly and professionally.
* Collaborate with team members to ensure seamless customer satisfaction and resolve complex issues.
* Stay updated on industry trends and changes in insurance policies, applying this knowledge to improve customer interactions.
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
**If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
