Overnight Shelter Coordinator

3 days ago


Portland, Oregon, United States Sunstone Way Full time
Job Summary

The Overnight Shelter Staff is responsible for ensuring a safe and clean environment for shelter staff and participants. This role requires leadership skills, the ability to take charge, and offer opinions and direction. The duties and responsibilities outlined in this job description are used in revising or developing performance review objectives for employees.

Duties/Responsibilities:
  • Security:
    • Conduct regular perimeter checks and walks to ensure the safety of the site.
    • Maintain the quality and cleanliness of facilities.
    • Ensure the gates, door, and check-in area are well-maintained.
    • Enforce quiet hours and protocols.
  • Facilities:
    • Maintain a safe environment for shelter staff and participants.
    • Communicate effectively with all program staff.
    • Ensure that all areas utilized by shelter participants and staff are clean, organized, and left in an orderly manner during and after each shift.
    • Record daily site notes detailing the events of your shift for consistency.
  • Staffing:
    • Arrive on time for scheduled shifts, take a full lunch break, and work the entire shift.
    • Attend supervision, staff meetings, and any relevant community professional meetings.
    • Meet participant needs as necessary.
    • Participate in daily crossover meetings.
    • Communicate with Behavioral Health Specialists and additional wrap-around team members with pertinent information.
    • Complete assigned projects as requested/assigned.
    • Answer phone calls.
    • Adhere to state and federal privacy and security regulations applicable to the program, and Sunstone Way's policies and agreements regarding confidentiality, privacy, and security.


Supervisory Responsibilities:

No supervisory responsibilities are associated with this position.

Required Experience:
  • 1-2 years' experience working with vulnerable populations and/or lived experience, or at least 6 months' experience at Sunstone Way working at least 20+ hours a week.
  • Direct support services or caregiving experience.
  • 1-2 years' experience working in social services or at least 6 months working at All Good Northwest at least 20 hours a week.


Required Skills/Abilities:
  • Understanding of Housing First and Harm Reduction models.
  • Professional maintenance of appropriate boundaries.
  • Flexibility in adapting to change (positive or negative) and considerable variety in the workplace.
  • Effective interaction with co-workers and clients from diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations, treating everyone with respect and dignity.


Preferred Education:
  • Bachelor's Degree in Social Work, Psychology, or another related field (Preferred).
  • Other relevant certification or training.
  • Lived experience.


Additional Eligibility Requirements:
  • Sufficient manual dexterity and physical ability to perform assigned tasks.
  • Pass a background check upon offer.
  • Work in a drug-free environment.


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