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Office Operations Manager
2 months ago
Sciolex Corporation is seeking a highly skilled and experienced Functional Area Supervisor to support the U.S. Citizenship and Immigration Services (USCIS) mission by facilitating operations at a local USCIS Field Office.
Key Responsibilities- Team Leadership: Assign, monitor, and review work of department staff to ensure timely completion of tasks and meet established goals.
- Reporting and Analytics: Provide daily production statistics to Site Manager and prioritize workloads to meet USCIS requirements.
- Workforce Management: Ensure team completes all work assignments accurately, including daily time sheets, and monitor attendance and absences.
- Process Improvement: Facilitate the processing of priority assignments from USCIS, identify and address issues in work performance, and implement best practices.
- Training and Development: Train new employees, create training plans, and develop written standard operating procedures.
- Collaboration and Communication: Collaborate with Site Manager to ensure best practices are in place, participate in meetings with government personnel, and serve as Point of Contact for site operations in Site Manager's absence.
- Education: High school diploma or equivalent.
- Experience: 3 years of related experience.
- Clearance: Must be able to obtain a Public Trust/Suitability Clearance under the Department of Homeland Security from the United States Citizenship and Immigration Services.
- Language: Ability to read and understand proficiently in English.
- Physical Demands: Ability to lift and carry up to 45 lbs. or more in a physical environment and perform tasks while bending, stooping, climbing, and reaching.
Sciolex Corporation is a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses excellence. We offer a competitive total compensation package and are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization.
