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System Operator II

2 months ago

Long Island City, United States WSP Full time
About the Role

We are seeking a highly skilled System Operator II to join our team at WSP. As a key member of our Mobility Operations Team, you will be responsible for managing incidents on roadways and improving traffic conditions.

Key Responsibilities
  • Act as the main contact person for a particular system during the shift
  • Train new staff members on every aspect of the system if needed
  • Operate various computer-based traffic & freeway management systems
  • Monitor roadways via CCTV surveillance cameras and detection systems
  • Display expertise with the operation of all ITS equipment, computers and software associated with a particular system
  • Utilize ITS equipment for incident management and the improvement of travel time, safety, and quality of life
  • Check the accuracy and validity of the messages displayed on all variable message signs (VMS)
  • Enter incident information into computer using Traffic Management System (TMS) software
  • Use standard operating procedures to detect, dispatch, monitor and document roadway incidents
  • Confer with operations center partners as well as adjacent NYSDOT Transportation Management Centers (TMCs) to coordinate resources for incidents that may affect regional travel
Requirements
  • High School diploma
  • 0-2 years of experience with a TMC type facility and/or traffic management
  • Oral and written communication
  • Computer/Software – including MS Office applications, spreadsheets and databases
  • Public, internal and external relations (works well with internal, external and partner groups and individuals)
  • Analytical and organizational skills
About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

Benefits

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Expected Salary: $33,200 - $54,780

WSP USA is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.