Service Coordinator

7 days ago

Martinsville, Indiana, United States United Church Homes, Inc. Full time
Job Title: Service Coordinator

United Church Homes, Inc. is seeking a highly motivated and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will play a vital role in coordinating programs and services to assist clients or residents in maintaining their highest practicable level of independence and well-being.

Key Responsibilities:
  • Assist and educate clients or residents and their families to acquire and utilize community services necessary to maintain a self-reliant lifestyle.
  • Act as a liaison between community agencies, service providers, and clients or residents, seeking out new services and identifying low-cost providers and/or negotiating discounts.
  • Monitor the delivery of services to clients or residents to ensure they are appropriate, timely, and satisfactory.
  • Maintain a resource directory of available community services.
  • Maintain professional relationships with all clients or residents in the housing community to identify areas of need and make referrals to community agencies as necessary.
  • Maintain resident files, including intake information, assessment, service referral, and termination information, quarterly review, and follow-up, human or civil rights violations, and resident, family, and provider meeting or communication notes.
  • Quarterly Quality Service reviews and follow-up.
  • Submit all required reporting data within specified timeframes.
  • Network with service providers to maintain necessary relationships and pursue avenues for additional services through private, local, state, and federal sources.
  • This position may require some travel for conferences, trainings, and other company events.
Requirements:
  • Bachelor's Degree in Social Work - preferred.
  • Two (2) or more years' experience working with social service delivery to elderly populations.
  • Working knowledge of resources available in the geographic location serving the community.
  • Computer skills: must be able to proficiently operate a computer, the Internet, Microsoft Office, other relevant software, and basic office equipment.
  • Certifications & Licenses: membership and familiarization with American Association of Service Coordinators helpful.
  • Other Requirements: proven experience in service management or facilitation, including organizing, problem-solving, and advocating; must be able to read, write, understand, and speak the English language; must have strong interpersonal and communication skills; must be able to work closely with residents, family members, legal representatives, and housing community staff; must function independently, have a high level of flexibility, and personal integrity; must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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