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Customer Service Representative

2 months ago

Martinsville, Indiana, United States Addison Group Full time
Receptionist

We are seeking a highly skilled Receptionist to provide exceptional customer service and administrative support to our team at Addison Group. As a key member of our front office team, you will be the first point of contact for our company and play a vital role in maintaining a positive and professional image.

Key Responsibilities:
  • Welcoming Visitors: Greet and assist visitors in a friendly and professional manner, ensuring a warm and welcoming atmosphere for all.
  • Call Management: Manage incoming calls, route them to the appropriate person, and take messages as needed, ensuring seamless communication and minimizing disruptions.
  • Front Desk Maintenance: Maintain a tidy and presentable reception area, reflecting the high standards of our company.
  • Mail and Delivery Management: Receive, sort, and distribute daily mail and deliveries efficiently and accurately.
  • Administrative Support: Provide general administrative and clerical support, including data entry, photocopying, and filing, ensuring the smooth operation of our office.
  • Event Coordination: Assist in coordinating and setting up company meetings, events, and conferences, ensuring their success and impact.
Qualifications:
  • Education: A high school diploma or equivalent is required, with an associate degree or additional certifications in office management or related fields being a significant advantage.
  • Experience: Previous experience as a receptionist or in a similar role is highly desirable, demonstrating your ability to adapt to our company's specific needs.
  • Skills: Excellent verbal and written communication skills, proficiency in Microsoft Office Suite (Word, Excel, Outlook), strong organizational and multitasking abilities, a professional appearance and demeanor, and the ability to work independently and as part of a team.