Customer Service Coordinator

3 days ago


Laurel, Maryland, United States ARS-Rescue Rooter Full time
Job Overview

We are seeking an experienced Customer Service Coordinator to join our team at ARS-Rescue Rooter in Laurel, MD.

The ideal candidate will have excellent communication skills and be able to provide exceptional customer service delivery with both inbound and outbound customer calls.

This is a full-time opportunity with a competitive pay range of $22 - $23 per hour, plus the possibility of additional compensation based on experience and performance.

Responsibilities:

  • Taking customer information from our customer service system and relaying it to our employees in the field.
  • Ensuring our technicians are moving in the most efficient manner and our customers' needs are met.

Benefits include:

  • A comprehensive training program including technical, sales, safety, leadership, and systems training.
  • An industry-leading benefit package with options for health, dental, and vision insurance, as well as 401(k) matching and paid time off.
  • A clean office environment with great equipment and a strong team ready to grow alongside you.

To be considered, candidates must have the ability to work assigned shifts and weekend rotations if required, and be willing to undergo pre-employment drug screens and background checks.



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