Customer Service Representative

5 days ago


Laurel, Maryland, United States ARS-Rescue Rooter Full time
Job Title: Dispatcher

At ARS, we're committed to providing exceptional customer service and ensuring our technicians are equipped to deliver top-notch results. As a Dispatcher, you'll play a vital role in connecting our customers with the right resources and resolving issues efficiently.

Key Responsibilities:
  • Taking customer information from our system and relaying it to our field technicians.
  • Providing timely and effective communication to ensure seamless service delivery.

Why Choose ARS?
  • A competitive salary range of $22 - $23 per hour.
  • A comprehensive benefits package, including health insurance options starting at $5 per week.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment with a strong team dedicated to excellence.

Requirements:
  • Excellent customer service skills and experience working in a fast-paced environment.
  • Proficiency in Microsoft products and multi-line phone systems.
  • Ability to work a rotating weekend schedule and adhere to a 11:30 am - 8:00 pm shift.
  • Familiarity with the local area to assist technicians with traffic navigation and efficient route planning.


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