Client Experience Specialist
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at The Blue Agency.
Key Responsibilities- Resolve Customer Issues: Investigate and resolve customer complaints or concerns in a timely and professional manner, ensuring a positive experience.
- Document Interactions: Accurately record and document customer interactions, including inquiries, complaints, and resolutions, to maintain a high level of customer satisfaction.
- Escalate Issues When Necessary: Identify complex problems and escalate them to the appropriate department or supervisor to ensure prompt resolution.
- Provide Feedback: Communicate recurring customer issues and concerns to management for potential process improvements, enhancing our customer service standards.
- Follow Up with Customers: Ensure customer satisfaction by following up on resolved issues and ongoing concerns, demonstrating our commitment to quality service.
- Assist with Orders: Help customers with placing, modifying, or tracking orders, providing a seamless experience.
- Maintain a Positive Attitude: Ensure all customer interactions reflect The Blue Agency's values and commitment to quality service, upholding our reputation.
- Excellent Communication Skills: Strong verbal and written communication abilities, with the ability to articulate complex information in a clear and concise manner.
- Problem-Solving Skills: Ability to identify, troubleshoot, and resolve customer issues effectively, using sound judgment and critical thinking.
- Customer-Focused: Strong dedication to providing excellent service and ensuring customer satisfaction, with a customer-centric approach.
- Technological Proficiency: Comfortable with using CRM software, email platforms, and other communication tools, with a willingness to learn and adapt to new technologies.
- Multitasking Abilities: Capable of handling multiple inquiries or tasks in a fast-paced environment, prioritizing tasks and managing time effectively.
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Receptionist - Client Experience Specialist
1 week ago
Dallas, Texas, United States Hargrave Family Law Full timeAbout Hargrave Family LawHargrave Family Law is a leading legal firm renowned for its excellence in delivering outstanding client experiences. Our team of top-tier professionals is dedicated to upholding the highest standards of legal practice and client care.Job Title: Career ReceptionistWe are seeking an exceptional individual to join our team as a Career...
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Travel Nurse RN
3 weeks ago
Dallas, Texas, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - ICU Specialist to join their team.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN - ICU Specialist to provide high-quality patient care in a fast-paced ICU environment. The ideal candidate will have a strong background...
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Client Support Specialist
1 month ago
Dallas, Texas, United States Imprimis Group Full timeJob Title: Client Support SpecialistImprimis Group is seeking a Client Support Specialist to join our dynamic team.If you are interested in a position with a well-regarded organization recognized for its outstanding client relations, this opportunity may be for you.This role is pivotal in ensuring that client satisfaction not only meets but exceeds...
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Client Experience Associate
7 days ago
Dallas, Texas, United States Farther Full time{"h1": "Client Experience Associate", "p": "At Farther, we're on a mission to revolutionize the wealth management industry by combining expert advisors with cutting-edge technology. As a Client Experience Associate, you'll play a critical role in delivering a seamless and personalized experience for our advisors and clients. Your responsibilities will...
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Client Support Specialist
1 month ago
Dallas, Texas, United States Check N Title Loans Full timeClient Support SpecialistWe are currently looking for a Client Support Specialist to enhance our customer service operations. The ideal candidate will possess the capability to manage various responsibilities in a dynamic setting. Key duties include:Informing clients about financing optionsFacilitating loan applicationsProcessing customer paymentsOverseeing...
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Client Support Specialist
4 weeks ago
Dallas, Texas, United States S&P Global Full timeAbout the RoleWe are seeking a highly skilled Client Support Specialist to join our team at S&P Global. As a key member of our Client Support Specialist team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering high-quality solutions.Key ResponsibilitiesClient Support: Provide timely and...
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Client Experience Representative
7 days ago
Dallas, Texas, United States Triumph Financial Full timeJob Title: Client Experience RepresentativeAt Triumph Financial, we are seeking a highly skilled and dedicated Client Experience Representative to join our team. As a Client Experience Representative, you will be responsible for delivering exceptional customer service to our clients via phone, email, and chat. Your primary goal will be to ensure that every...
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Client Experience Manager
2 weeks ago
Dallas, Texas, United States Juvly Full timeJob OverviewJuvly Aesthetics is seeking a highly skilled Client Experience Lead to join our team. As a key member of our leadership team, you will be responsible for leading a virtual concierge experience in our spas, inspiring your team through Juvly culture and values to ensure our company vision and objectives are met.Key ResponsibilitiesDevelop and train...
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Client Experience Manager
1 week ago
Dallas, Texas, United States Juvly Full timeJob OverviewJuvly Aesthetics is seeking a highly skilled Client Experience Lead to join our team. As a key member of our leadership team, you will be responsible for leading a virtual concierge experience in our spas, inspiring your team through Juvly culture and values to ensure our company vision and objectives are met.Key ResponsibilitiesDevelop and train...
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Client Experience Associate
2 weeks ago
Dallas, Texas, United States Farther LLC Full timeAbout Farther LLCFarther LLC is a rapidly growing Registered Investment Advisor (RIA) that combines expert advisors with cutting-edge technology to deliver a comprehensive, tailored wealth management experience.Job SummaryWe are seeking a highly skilled Client Experience Associate to join our Clients Concierge team. As a Client Experience Associate, you will...
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Client Experience Associate
2 weeks ago
Dallas, Texas, United States Farther Full timeJob OverviewFarther is a rapidly growing RIA that combines expert advisors with cutting-edge technology to deliver a comprehensive, tailored wealth management experience.We're backed by top-tier venture capital firms, fintech investors, and industry leaders. Our team is passionate about helping clients and teammates achieve more.As a Client Experience...
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Senior Client Intake Specialist
3 weeks ago
Dallas, Texas, United States The Matian Firm, APC Full timeSenior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our client services team, you will be responsible for providing exceptional customer service and ensuring a seamless onboarding experience for our clients.Key Responsibilities:Client Screening: Screen...
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Client Care Specialist
1 month ago
Dallas, Texas, United States Cloud Rx Pharmacy Full timeJob OverviewPosition SummaryAt CloudRx, we are in search of a dedicated and meticulous Client Care Specialist. In this role, you will be tasked with managing incoming communications, addressing client inquiries, and ensuring the seamless transfer of calls to the relevant departments when required. Your outstanding communication abilities and robust knowledge...
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Senior Client Intake Specialist
1 week ago
Dallas, Texas, United States The Matian Firm, APC Full timeSenior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our client services team, you will be responsible for providing exceptional customer service and ensuring a seamless client experience.Responsibilities:Client Screening: Screen telephone calls and emails to...
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Client Service Specialist
1 week ago
Dallas, Texas, United States BOK Financial Full timeJob DescriptionThe Client Service Specialist is a key member of the financial services team, responsible for providing exceptional client service and support to financial consultants. This role involves maintaining current client accounts, updating registrations, and setting up new accounts. The ideal candidate will be highly organized, able to prioritize...
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Client Implementation Specialist
3 weeks ago
Dallas, Texas, United States eTeam Full timeAbout the RoleWe are seeking a highly skilled Client Implementation Specialist to join our PWM Onboarding team at eTeam. As a key member of our Operations division, you will play a critical role in facilitating account opening and maintenance for our Private Wealth Management clients.Key ResponsibilitiesClient Onboarding: Collaborate with PWM Advisor teams,...
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Senior Client Intake Specialist
2 weeks ago
Dallas, Texas, United States The Matian Firm, APC Full timeJob Title: Senior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our client services team, you will be responsible for providing exceptional customer service and ensuring a seamless client experience.Key Responsibilities:Screen and qualify potential new...
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Client Service Specialist
2 weeks ago
Dallas, Texas, United States BOK Financial Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Service Specialist to join our team. As a key member of our financial operations team, you will be responsible for providing exceptional support to our financial consultants, ensuring seamless client experiences, and contributing to the growth and success of our organization.Key...
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Client Data Specialist
2 weeks ago
Dallas, Texas, United States Heritage Capital Corporation Full timeJob OverviewHeritage Auctions is seeking a skilled Client Data Specialist to join our team. As a key member of our client management team, you will be responsible for intensive data entry and maintaining client profile data.Key ResponsibilitiesManage client account creation and update requestsVerify client profile informationProcess online bidder...
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Senior Client Intake Specialist
3 weeks ago
Dallas, Texas, United States The Matian Firm, APC Full timeSenior Client Intake SpecialistWe are seeking an experienced Senior Client Intake Specialist to join our team at The Matian Firm, APC. As a key member of our intake team, you will be responsible for screening prospective clients, obtaining case details, and determining whether a case should be retained.Responsibilities:Client Screening: Screen telephone...