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Clinical Specialist

2 months ago

Hartford, Connecticut, United States Rep-Lite Full time
Job Title: PRN/Part-Time Clinical Specialist

We are seeking a skilled and flexible Clinical Specialist to join our team on a part-time basis. As a Clinical Specialist, you will play a crucial role in supporting healthcare professionals in the safe and proficient operation of our innovative medical device.

Key Responsibilities:
  • Provide on-site support to customers, educating them on the safe and effective use of our device.
  • Configure and customize device setups according to company guidelines and customer needs.
  • Deliver end-user training sessions and in-services to ensure optimal use and understanding of the device.
  • Support the go-live process for our device in various care settings, including ENT, Pediatric, Urgent Care, and other frontline environments.
  • Proactively assess customer needs and provide solutions to ensure satisfaction.
  • Collaborate with Territory Managers and complete required documentation to ensure a seamless experience for our clients.
  • Maintain proficiency with the product through company-provided training.
  • Meet and maintain vendor credentialing requirements, including immunizations and other medical prerequisites.
  • Complete expense and hourly reports accurately and on time.
Qualifications:
  • Healthcare background with current skills as a Nurse, NP, PA, or other Allied Health professional.
  • Minimum of 2 years of experience in frontline care or a specialty clinic (acute, post-acute, or clinic setting).
  • Strong customer service mindset with high initiative, accountability, and professionalism.
  • Technical proficiency with Windows, MS Office Suite applications, and networks.
  • Excellent communication, presentation, training, and interpersonal skills.
  • Bilingual in Spanish/English is a plus.
  • Able to commit to 2-3 days of availability, Monday through Friday.
Travel Requirements:
  • Flexibility to travel overnight and work across multiple accounts within a territory, sometimes with short notice.
  • Must reside within 1 hour of a major US airport and have reliable transportation for assignments 2-4 hours from home.
  • Mileage and expenses are covered, including a technology allowance.