Patient Service Representative

1 month ago


Vista, California, United States Metis Practice Solutions Full time
Job Title: Patient Service Representative

Metis Practice Solutions is seeking a Patient Service Representative to provide exceptional patient care and administrative support in our healthcare setting.

  • Manage incoming calls, schedule appointments, and address patient inquiries with a friendly and courteous demeanor.
  • Ensure confidentiality of patient information and adhere to HIPAA regulations.
  • Inform patients of appointment delays and manage concerns with professionalism.
  • Schedule and confirm follow-up appointments.
  • Comply with all safety guidelines and policies.

Requirements:

  • Empathetic and patient-focused approach.
  • Proven experience in a receptionist role, preferably within a medical setting.
  • Strong organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Demonstrated self-motivation and drive.
  • Ability to effectively multitask in busy environments.
  • Record of consistent attendance at previous employment.
  • Prior experience in a medical office setting.
  • Bilingual skills in Spanish a plus.

Benefits:

  • Comprehensive healthcare package.
  • Retirement benefits.
  • Paid Time Off, Sick Time.

Metis Practice Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.



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