Patient Service Representative
1 month ago
Metis Practice Solutions is seeking a Patient Service Representative to provide exceptional patient care and administrative support in our healthcare setting.
- Manage incoming calls, schedule appointments, and address patient inquiries with a friendly and courteous demeanor.
- Ensure confidentiality of patient information and adhere to HIPAA regulations.
- Inform patients of appointment delays and manage concerns with professionalism.
- Schedule and confirm follow-up appointments.
- Comply with all safety guidelines and policies.
Requirements:
- Empathetic and patient-focused approach.
- Proven experience in a receptionist role, preferably within a medical setting.
- Strong organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Demonstrated self-motivation and drive.
- Ability to effectively multitask in busy environments.
- Record of consistent attendance at previous employment.
- Prior experience in a medical office setting.
- Bilingual skills in Spanish a plus.
Benefits:
- Comprehensive healthcare package.
- Retirement benefits.
- Paid Time Off, Sick Time.
Metis Practice Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
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