Laundry Operations Manager

3 weeks ago

Rochester, New York, United States HHS Full time
Laundry Director Job Description

At HHS, we are seeking a highly skilled and experienced Laundry Director to lead our laundry operations team. As a key member of our management team, you will be responsible for directing and coordinating all aspects of laundry operations at our large-scale laundry facility.

Key Responsibilities:
  • Provide strategic leadership to a goal-oriented team to create a productive and rewarding work environment.
  • Ensure production, quality, and quantity requirements are consistently met while maintaining budgetary standards and following best practices.
  • Monitor and maintain performance, productivity, and operating costs while ensuring accurate reporting of all accounting data.
  • Serve as liaison between the laundry plant, customers, and HHS leadership.
  • Demonstrate continuous ability to maintain and/or improve customer satisfaction.
  • Lead and manage team member recruiting, training, development, and assignments.
  • Perform daily inspections and assessments and coach and counsel team members.
  • Analyze data and make adjustments to meet facility, budget, and compliance goals.
  • Drive compliance with health, safety, and industry regulatory agencies.
Requirements:
  • 1+ years of operations/management experience, preferably in laundry operations.
  • Ability to work a flexible schedule that may include nights, weekends, and holidays.
  • Computer skills including word processing, spreadsheets, email, and ordering platforms.
  • Ability to travel within assigned region.
  • Must be willing to relocate for promotion opportunities.
Preferred Qualifications:
  • 5+ years of industrial or commercial laundry management experience.
  • Associates degree in business administration; bachelors preferred.
  • Proficiency in languages other than English, especially Spanish.
  • Familiarity with OSHA and other regulatory guidelines.
What We Offer:
  • Paid time off (vacation and sick).
  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Employee assistance program (EAP).
  • Employee resource groups (ERGs).
  • Career development and ongoing training.

We are an equal employment opportunity employer committed to workplace diversity and inclusion. Veterans and candidates with military experience are encouraged to apply.

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