Operations Manager

1 day ago


Rochester, New York, United States Penske Full time
About the Role

Penske Logistics is seeking a seasoned leader to oversee the day-to-day operations of our warehouse facilities. As an Operations Supervisor, you will be responsible for driving process improvement, leading change, and ensuring the execution of daily tasks and activities.

Key Responsibilities
  • Establish and sustain a high-performing team by providing coaching, training, and development opportunities.
  • Supervise logistics operations, including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
  • Conduct team meetings, evaluate and recommend changes in work methods to increase productivity, and provide relief coverage for operational duties.
  • Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
  • Understand the relationship between decision-making and profitability, and closely manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
  • Ensure day-to-day management and associate activities are in alignment with the location safety strategy, and provide associates with communication, training, feedback, and direction to ensure safe performance.
  • Understand the location-specific customer goals and objectives, and work to meet and exceed these expectations daily.
Requirements
  • 2-4 years of related functional experience.
  • High School Diploma or equivalent required; Bachelor's Degree preferred.
  • Strong written and oral communication skills, and the ability to actively listen.
  • Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to manage through a problem, think and make decisions independently, and drive process improvement and lead change.
About Penske Logistics

Penske Logistics is a leading provider of supply chain management and logistics services. We deliver value through our design, planning, and execution in transportation, warehousing, and freight management. Visit our website to learn more about our company culture and values.


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