Customer Service Loan Specialist
6 days ago
Sun Loan Company is seeking a highly motivated and customer-focused Customer Service Loan Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional customer service and support to our customers.
Key Responsibilities- Assess customer loan needs and provide personalized solutions.
- Process new loans and manage communication regarding account status.
- Execute collection calls on overdue accounts.
- Generate new sales leads through marketing and community networking.
Our office hours are Monday through Thursday from 8:30 am to 5:30 pm, Fridays from 8:30 am to 6:00 pm, and the first and last Saturday of the month from 8:30 am to 12:30 pm. Some overtime may be required.
Benefits- Low-deductible and affordable medical plans, including medical, dental, and vision.
- Competitive salary, determined by factors such as location, skills, knowledge, competencies, and experience.
- 401(k) with company match.
- Paid time off, including holidays, vacation, and sick time.
- Bonus opportunities.
- Career development and formal training programs.
Sun Loan Company is a trusted financial resource in over 200 communities across seven states in the US and seven locations in Mexico. We value our employees and invest in their growth and development.
Equal Opportunity EmployerSun Loan Company is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and welcome applications from candidates of all backgrounds.
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