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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Amazing Magnets LLC in Round Rock, Texas. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities:- Provide timely and effective responses to customer inquiries via phone, email, and social media.
- Resolve customer complaints and issues in a professional and courteous manner.
- Assist customers with product information, orders, and returns.
- Collaborate with internal teams to ensure seamless customer experience.
- Continuously improve customer service processes and procedures.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent problem-solving and conflict resolution skills.
- Proficiency in Microsoft Office suite and customer service software.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- A competitive salary of $18.50 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
At Amazing Magnets LLC, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
