Operations Manager

2 weeks ago


Binghamton, New York, United States FedEx Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at FedEx. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our facility, ensuring the safe and efficient sortation of packages, and managing a team of employees.

Key Responsibilities
  • Safety and Compliance
    • Ensure that all employees adhere to FedEx's Safety Above All Culture and policies.
    • Investigate and resolve any safety-related incidents or concerns.
  • Operations Management
    • Plan, organize, and direct the daily operations of the facility.
    • Assign and manage employees to ensure the safe and efficient sortation of packages.
    • Monitor and analyze operational performance, identifying areas for improvement and implementing action plans to achieve results.
  • Employee Management
    • Recruit, train, and develop employees to ensure they have the necessary skills and knowledge to perform their duties.
    • Conduct performance evaluations and provide coaching and feedback to employees.
    • Mentor and develop critical skill sets for new and less-experienced Operations Supervisors.
  • Communication and Collaboration
    • Lead daily employee and planning meetings to ensure workforce communication and understanding of operational updates and daily goals.
    • Communicate and collaborate with other departments, such as Linehaul and Safety, to ensure seamless operations.
Requirements
  • Education
    • High school diploma or GED required; Bachelor's degree preferred.
  • Experience
    • Six (6) months experience required in a fast-paced environment, such as a warehouse, dock, or stock room.
    • In lieu of experience, certification program or Associate's Degree in a related area or 2+ years of college courses towards a degree.
  • Skills and Abilities
    • Ability to inspire a shared vision and empower and motivate a team.
    • Demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
    • Proven ability to apply sound business judgment to establish and accomplish goals.
    • Verbal and written communication skills necessary to communicate with various audience levels and group sizes.
Working Conditions
  • May need to lift and carry up to 50 pounds.
  • May work in hot or cold temperatures.
  • May work in an environment with loud noise and fumes.

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