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IT Support Specialist II

2 months ago

SaintBrieuc, Bretagne, United States Fairfax County Sheriff's Office Full time

Position Title: IT Support Specialist II

Salary: $64, $106,984.59 Annually

Job Type: Full-Time Hourly

Department: Housing & Community Development

Job Overview:

Join our dedicated team at the Fairfax County Sheriff's Office, where we strive to enhance community welfare and foster sustainable living environments. As an IT Support Specialist II, you will play a crucial role in ensuring the smooth operation of our technology systems.

Key Responsibilities:

  • Technical Support: Provide comprehensive support for PC hardware and software, assisting users with troubleshooting and problem resolution both remotely and in-person.
  • Application Management: Oversee the configuration and management of essential applications, offering training and support to enhance operational efficiency.
  • Technical Expertise: Utilize your knowledge of Microsoft Office365, Active Directory, and other technologies to maintain and optimize our IT infrastructure.
  • Public Meeting Support: Deliver IT assistance during public meetings, ensuring all technological needs are met.
  • Database and Web Development: Engage in web design and database management, contributing to the overall digital strategy of the department.
  • Technology Updates: Stay informed about emerging technologies and best practices, implementing improvements as necessary.

Qualifications:

Applicants should possess a combination of education and experience equivalent to a high school diploma, with at least three years of relevant experience in IT support or an associate degree in a related field with one year of experience.

Preferred Skills:

  • Strong multitasking abilities and teamwork skills.
  • Proficient in troubleshooting complex systems.
  • Excellent communication skills, capable of explaining technical concepts to non-technical staff.
  • Experience in maintaining accurate inventory and documentation.

Physical Requirements:

This role requires physical mobility to perform essential duties, including the ability to lift items up to 25 pounds and operate various IT equipment.

We are committed to creating an inclusive environment and encourage individuals from diverse backgrounds to apply.