Guest Service Representative
4 weeks ago
We are seeking a highly organized and detail-oriented Guest Service Representative to join our team at Courtyard Detroit Downtown. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities- Organize and confirm guest check-ins and check-outs, room reservations, requests, changes, and cancellations
- Secure payment and verify billing
- Activate and file room keys
- Process guest requests and relay messages
- Print contingency lists for emergency situations
- Identify and explain room features to guests
- Supply guests with directions and information regarding property amenities, services, and hours of operation
- Follow up on outstanding requests or problems from the previous day
- Run and review daily reports/logs
- Complete designated cashier and closing reports
- Accept and record wake-up call requests
- Count bank at the beginning and end of shift
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in providing opportunities for growth and development to our employees, and we are committed to non-discrimination on any protected basis.
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Guest Service Representative
3 weeks ago
Detroit, Michigan, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Service Representative to join our team at Marriott. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room...
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Hotel Guest Service Representative
4 weeks ago
Detroit, Michigan, United States MotorCity Casino Hotel Full timeProvide Exceptional Guest ServiceAs a Hotel Clerk at MotorCity Casino Hotel, you will be responsible for delivering exceptional guest service to our Club Metro Members. Your primary goal is to ensure that every guest feels valued and appreciated.Key Responsibilities: Communicate the benefits of the Players Club to guests Establish and maintain Club...
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Bellman/Doorman - Guest Services Representative
4 weeks ago
Detroit, Michigan, United States Motor City Casino Full timeJob Summary:As a Bellman/Doorman at MotorCity Casino Hotel, you will provide exceptional guest service by greeting guests, assisting with luggage, and providing directions and recommendations. Key Responsibilities:Provide prompt and courteous service to guests.Assist guests with luggage and deliveries.Offer directions and escort guests throughout the...
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Front Desk Guest Service Representative
3 weeks ago
Detroit, Michigan, United States Motor City Casino Full timeJob Summary:As a Guest Service Agent Front Desk at MotorCity Casino Hotel, you will be responsible for providing exceptional customer service to all our guests. This includes managing guest check-in and check-out activities according to company policies and procedures. You will also perform additional responsibilities as assigned.Key Responsibilities:Provide...
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Customer Service Representative
4 weeks ago
Detroit, Michigan, United States ABC Professional Enterprise LLC Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Marina team, you will provide exceptional service to dock residents and guests, ensuring a positive experience for all.Key ResponsibilitiesProvide exceptional customer service to dock residents and...
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Customer Service Representative
1 month ago
Detroit, Michigan, United States Wingstop Restaurants Full timeDelivering World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone calls in a friendly and professional mannerTaking and delivering orders in a timely and...
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Front Desk Representative
3 weeks ago
Detroit, Michigan, United States Hollywood Casino at Greektown Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Representative to join our team at Hollywood Casino at Greektown. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, handling administrative tasks, and ensuring a smooth and efficient check-in and check-out process.Key...
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Customer Service Representative
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Detroit, Michigan, United States SEHQSR Group Full timeExceptional Guest ServiceWe're seeking a talented individual to provide top-notch service to our guests at Church's Chicken Restaurant.As a member of our team, you'll enjoy a dynamic work environment with flexible schedules, opportunities for growth, and a range of benefits.What We OfferFlexible schedules to suit your needsRaises based on training and...
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Front Desk Representative
3 weeks ago
Detroit, Michigan, United States Hollywood Casino at Greektown Full timeKey Responsibilities:As a Front Desk Representative at Hollywood Casino at Greektown, you will be responsible for providing exceptional customer service to our guests. This includes registering and processing guests promptly upon arrival and departure, ensuring guest satisfaction by managing the flow of communication at and around the front desk, and...
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Customer Service Representative
4 weeks ago
Detroit, Michigan, United States Zips Car Wash Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive and enjoyable experience for our guests.Key ResponsibilitiesWelcome and engage with customers in...
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Guest Experience Lead
4 weeks ago
Detroit, Michigan, United States lululemon athletica Full timeAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring a high-quality in-store experience for all guests. This includes assessing and fulfilling the needs of the business, team, and guests, as well as maintaining operational excellence throughout the shift. You will also be responsible for leading from the floor and...
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Customer Service Representative
4 weeks ago
Detroit, Michigan, United States Zips Car Wash Full timeJob OverviewAt Zips Car Wash, we're looking for a Customer Service Associate to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a thorough and enjoyable wash experience for all guests.ResponsibilitiesWelcome and engage with customers in a friendly...
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Front Desk Representative
4 weeks ago
Detroit, Michigan, United States Hollywood Casino at Greektown Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesRegister and...
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Telecommunications Representative
4 weeks ago
Detroit, Michigan, United States The Salvation Army Central Territory Full timeJob Summary:As a Telecommunications Representative with The Salvation Army Central Territory, you will be responsible for providing exceptional customer service and support to our visitors and callers. Your primary duties will include answering and/or transferring all incoming calls, providing general information and directions to callers and guests, and...
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Parking Operations Representative
3 weeks ago
Detroit, Michigan, United States Olympia Parking Full timeJob Summary: The Parking Operations Representative is responsible for providing exceptional customer service to guests and fans attending events throughout the District Detroit. This role ensures that all facilities operated by Olympia Parking are accessible and convenient for parkers. Key Responsibilities: Answering incoming support calls to provide...
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Clinical Service Representative
4 weeks ago
Detroit, Michigan, United States Henry Ford Health System Full timeJob Summary:We are seeking a highly organized and detail-oriented Clinical Service Representative to join our team at Henry Ford Health System. As a Clinical Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Register patients and collect demographic...
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Customer Service Representative
3 weeks ago
Detroit, Michigan, United States Stephen Diorio - State Farm Agent Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Stephen Diorio - State Farm Agent. As a Customer Service Representative, you will play a vital role in building strong relationships with customers, addressing their inquiries, and assisting with insurance...
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Customer Service Representative
4 weeks ago
Detroit, Michigan, United States Private Duty Staffing Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and families. You will work closely with our healthcare team to ensure that our patients receive the...
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Customer Service Representative
4 weeks ago
Detroit, Michigan, United States Zips Car Wash Full timeJob OverviewAt Zips Car Wash, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. This part-time role offers a unique opportunity to make a positive impact on our customers' experiences while earning rewards for outstanding performance.Key ResponsibilitiesWelcome and engage with customers in a...
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Customer Service Representative
4 weeks ago
Detroit, Michigan, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you looking for a rewarding career in customer service? Do you enjoy helping others and providing exceptional service? U-Haul is seeking a Customer Service Representative to join our team!Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and...