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Equine Event Security Specialist

2 months ago

Hobbs, New Mexico, United States Zia Park Casino Hotel Racetrack Full time

JOIN OUR TEAM AT ZIA PARK CASINO HOTEL RACETRACK:

At Zia Park, we are redefining the entertainment landscape. We seek individuals who are passionate about creating enjoyable experiences. As part of our dynamic team, you will engage in a vibrant atmosphere where excitement is a constant. Our diverse workforce is united by a shared commitment to enhancing guest satisfaction and ensuring a memorable visit.

EXCITING BENEFITS AWAIT:
Discover the advantages of joining our team, including:

  • Comprehensive benefits starting from day one.
  • 401k retirement savings plan.
  • Exclusive company perks and career advancement opportunities.
  • Scholarships and educational support.

YOUR ROLE IN CREATING A SAFE ENVIRONMENT:
As an Equine Event Security Specialist, your responsibilities will include:

  • Delivering exceptional customer service to all patrons and staff.
  • Welcoming guests and ensuring their needs are met for a satisfying experience.
  • Maintaining security at designated posts, ensuring visibility and addressing any issues that arise.
  • Conducting patrols of the facility to ensure safety and security.
  • Monitoring the comfort and safety of guests and animals.
  • Assisting patrons with directions, transportation, and other needs.
  • Providing special assistance to guests with disabilities.
  • Coordinating with fellow officers and maintaining accurate activity logs.
  • Documenting incidents involving policy violations or safety concerns.
  • Ensuring compliance with all operational regulations and internal policies.
  • Staying informed about events and promotions to enhance guest experiences.
  • Exemplifying professionalism and encouraging a positive atmosphere among colleagues.
  • Thriving under pressure and managing multiple tasks effectively.
  • Demonstrating ethical behavior and cooperation with guests and team members.
  • Adhering to all company policies and procedures.
  • Performing additional related duties as assigned.

QUALIFICATIONS:
To succeed in this role, candidates should possess:

  • A minimum age of 18 years.
  • Eligibility for licensing with the relevant regulatory authority.
  • A high school diploma or equivalent is preferred.
  • Prior experience in security or customer service is advantageous.
  • Strong communication skills in English; bilingual abilities are a plus.
  • The ability to thrive in a fast-paced environment.
  • Excellent interpersonal skills and the ability to work collaboratively.
  • Calmness and rational decision-making in stressful situations.
  • Commitment to confidentiality and teamwork.
  • Self-motivation and the ability to work independently.

LANGUAGE AND REASONING SKILLS:
Candidates must be able to:

  • Read and interpret safety guidelines and operational instructions in English.
  • Communicate effectively in both written and verbal forms.
  • Apply common sense to follow instructions in various formats.

PHYSICAL REQUIREMENTS:
This position requires:

  • Regular standing and the ability to handle various objects and tools.
  • Frequent reaching, talking, and listening.
  • Capability to lift and move items weighing up to 75 pounds.
  • Flexibility to perform physical tasks in diverse environments.

WORK ENVIRONMENT:
Employees may encounter:

  • Various weather conditions while performing duties.
  • Moderate to loud noise levels.
  • Exposure to secondhand tobacco smoke.

JOIN US IN TRANSFORMING ENTERTAINMENT:
At Zia Park, we pride ourselves on being a leader in integrated entertainment and gaming experiences. Our commitment to diversity and sustainability is at the core of our operations, benefiting our community, team members, and the environment.

EQUAL OPPORTUNITY EMPLOYER: