Administrative Associate, Carnegie Hall Operations
2 weeks ago
Carnegie Hall is seeking a highly organized and detail-oriented Administrative Associate to support the REW Operations team. The successful candidate will be responsible for maintaining and updating procedural documents, managing media agreements, and providing exceptional customer service to internal and external constituents.
Key Responsibilities:- Maintain and update all procedural and process documents, including on-boarding training materials, manuals, and technical inventories.
- Manage and maintain media agreements, including both audio and video recordings.
- Support the Associate Director, REW Operations with stagehand payroll, budget management, and other tasks as assigned.
- Provide coverage of the REW Front Desk, greeting and directing guests, answering phone calls, and communicating with various Carnegie Hall departments.
- Reserve, confirm, and administer individual rehearsal requests for practice rooms, studios, and ensemble rooms throughout the REW.
- Serve as the primary REW liaison with Building Services and Ticketing/Box Office.
- Assist with Front of House management for public and private events.
- Conduct evening operational walkthroughs of all REW spaces, ensuring that rooms are prepared for future activity.
- Willingness to work a flexible schedule, including evenings, weekends, and occasional holidays.
- Demonstrates critical thinking and communication skills, with the ability to function effectively both independently and as part of a team.
- Excellent verbal and written communication skills.
- Exhibits adept organizational skills and flexibility in managing multiple assignments.
- Proficiently uses Microsoft Office applications (Word, Excel, SharePoint).
- Experience with Artifax, Tessitura, Proxyclick, and DocuSign preferred.
Carnegie Hall is an equal opportunity employer, committed to diversity and inclusion in the workplace. Decisions concerning employment are made on the basis of an individual's qualifications to contribute to meeting Carnegie Hall's needs.
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