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Director of Product Operations

2 months ago


Austin, Texas, United States Procore Technologies Full time
Job Summary

We are seeking a seasoned leader to join our team as a Director of Product Operations at Procore Technologies. As a key member of our product organization, you will be responsible for scaling product organizational excellence, driving cross-functional alignment, and establishing business processes and best practices.

Key Responsibilities
  • Product Strategy and Execution: Reinforce product strategy and execution with metrics, drive cross-functional alignment, and establish business processes and best practices.
  • Leadership and Management: Manage a team of operations experts and release managers, and lead budget management alongside FP&A to ensure budgets are planned, executed, and analyzed to achieve maximum ROI.
  • Stakeholder Management: Build strong feedback loops with stakeholders and customers to ensure product and other cross-functional team expectations are exceeded.
  • Product Knowledge and Ambassadorship: Scale product knowledge throughout the company, serving as an ambassador for product org, product process, and product strategy/roadmap.
  • Release Process and Roadmap Management: Own the release process, ensuring clarity and simplicity across a complex delivery of hundreds of releases to the world's biggest construction companies.
  • Process Optimization: Optimize product process to ensure that PM best practices and business processes are consistent, well-aligned across the organization, and result in desired outcomes to support goals.
  • Talent Development and Management: Build and maintain programs and strategies across talent, onboarding, and learning and development that keep team members happy, engaged, and growing in their career.
Requirements
  • Experience: 10+ years running a product operations or business operations role at a scaled technology company.
  • Communication Skills: Clear executive communication skills, with the ability to interface with senior execs both within Procore and customers.
  • Leadership Experience: 5+ years of previous experience in people management.
  • Product Management Knowledge: Deep understanding of Product Management, Design, Engineering, User Research, and how these functions come together to deliver innovation.
  • Quantitative Experience: Experience in a highly quantitative product organization.
  • Relationship Building: Strong relationship skills with the ability to foster a sense of community with cross-functional stakeholders.
  • Project Management: Exceptional project management and organizational skills, with the ability to meet deadlines.
What We Offer

At Procore Technologies, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, we empower you to be your best.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.