Gated Community Security Manager
6 days ago
As an embedded GSOC Analyst, you will be responsible for providing excellent customer service and ensuring timely response to incidents, alarms, notifications, and calls for service. This role requires strong analytical and problem-solving skills, with the ability to evaluate and process information received from all available sources and respond with appropriate communication, analytic reporting, and incident response procedures.
Responsibilities
Alarm management, customer service, facilities support, and incident response; evaluating and processing information received from all available sources; responding with appropriate communication, analytic reporting, and incident response procedures; maintaining knowledge of the GSOC specific standard operating procedures; managing physical security and control functions at designated locations; communicating security issues or emergency situations by escalating information to department leadership, local law enforcement, emergency services; participating regularly in security/safety training programs to stay current on critical GSOC responsibilities and competencies inclusive of drills and tabletop exercises; engaging with Sibylline Intel Ops and other embedded teams to enhance skills, knowledge, and best practices.
Requirements
An associate or bachelor's degree in criminal justice, security studies, or a related field, or equivalent work experience in fields such as security, research, and analysis, investigations, or customer service. Strong written and verbal communication skills, attention to detail, ability to multi-task, and flexibility to work all shifts (24/7 operations).
Benefits
In addition to our competitive salary and benefits package, we offer a range of opportunities for professional development, including regular security/safety training programs, participation in drills and tabletop exercises, and engagement with Sibylline Intel Ops and other embedded teams to enhance skills, knowledge, and best practices.
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