Behavioral Health Associate 2
1 month ago
As a Behavioral Health Associate 2, you will provide care for patients in accordance with the instructions of physicians or other health practitioners. You will demonstrate a positive, empathetic, and professional attitude toward customers always, and when patient needs are not met, you will acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Key Responsibilities- Demonstrate a sense of urgency related to the importance of patient safety and providing excellent customer services.
- Ensure the well-being of patients and provide a positive, supportive, and structured environment.
- Conduct safety checks and ensure that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate, and appropriate clinical information in patient's medical record.
- Assist in providing a safe, secure, and comfortable environment for patients, significant others, and staff.
- Patient safety is monitored through required rounds completed timely. Patient room is clean and uncluttered. Observation may be assigned every 15 minutes, within reach of patient and/or 1:1 patient care.
- May obtain patient's vital signs, height, and weight as assigned and document in patient record.
- Identify self to patient and visitors promptly and respond to patient requests quickly.
- Engage with patient in activities and interactions designed to encourage achievement of treatment goals.
- Respond to distressed patient in a non-threatening manner and attempt to understand the source of distress.
- Apply de-escalation techniques to help manage patient's emotions, behavior, and participation in treatment and assist with seclusion and restraint when necessary.
- As part of the multidisciplinary team, provide safety and increase coping skills of patient and assist in developing strategies for helping patients to be as independent as possible.
- Monitor behavioral improvements and reinforce these behaviors. Report changes and responses to treatment by communicating with team. Significant changes are reported to nurse immediately.
- Reinforce skills patients learn from nurses, physicians, and therapists that promote improved physical and mental wellness.
- Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens, as needed.
- Help with admissions and discharges if needed.
- Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
- Participate in rehabilitation and treatment programs as well as teach strategies to promote patient wellness and independence, as needed.
- Provide transportation for patient or coordinate transportation with appropriate staff member, as needed.
- Quality of work exhibited through accuracy, neatness, and timeliness of work completed.
- Adherence to work schedule and overall attendance.
- Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- High school diploma or equivalent required.
- Six months experience as a BHA1 preferred.
- Six months or more experience working with the specific population of the facility preferred.
- CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility requirements.
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