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Housing Coordinator
2 months ago
NOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).
POSITION SUMMARY:
The Housing Coordinator is responsible for facilitating the achievement of residents' long-term housing objectives through continuous evaluation of their housing requirements and preferences, as well as the creation of housing opportunities within the community.
KEY RESPONSIBILITIES:
To excel in this role, an individual must successfully fulfill each essential duty outlined below. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform essential functions unless it causes undue hardship to the organization.
- Establish and nurture partnerships with housing providers and the Veterans Administration.
- Create and maintain comprehensive community resource guides for each borough.
- Identify appropriate permanent housing options within the community.
- Act as a liaison between residents and landlords concerning move-in timelines, lease agreements, and rental or utility matters.
- Collaborate with case management personnel to comprehend the specific housing needs and preferences of residents and adjust housing searches accordingly.
- Serve as a liaison to the Veterans Administration to identify housing opportunities for eligible residents.
- Engage in regular evaluations of existing partnerships for their effectiveness and strive to enhance the program's and ICL's connections as part of Continuous Quality Improvement.
- Document efforts to secure housing for residents.
- Assist in the onboarding of new staff as needed.
- Maintain accurate and current individual paper and electronic case records as directed by the Program Director.
- Adhere to attendance and timekeeping policies, reporting reliably and consistently to work.
- Participate in regularly scheduled clinical meetings, staff meetings, and supervision, as well as in-service training and development activities.
- Review the staff communications log and document essential information as designated by program management.
- Obtain and maintain CPR and First Aid certifications.
- May be required to be on-call.
- Ensure compliance with all applicable laws, regulations, and agency policies to foster an ethical organizational culture.
- Promptly report serious incidents, allegations of abuse, or sensitive situations and complete incident reports in accordance with agency policy.
- Perform additional job-related duties as assigned.
QUALIFICATIONS:
- Strong problem-solving abilities
- Excellent interpersonal skills
- Capability to work with diverse populations
- Ability to function effectively as part of a team
- Sound evaluative judgment skills
- Proficiency in creating and composing written materials
- Ability to respond effectively and efficiently to inquiries from individuals served
- Competence in reading and understanding lease, rental, and utility agreements
- Ability to present information clearly to individuals served and other staff members
- Spanish language proficiency preferred
EDUCATION AND EXPERIENCE REQUIREMENTS:
A Bachelor's degree with two years of experience in case management or housing services, or relevant human services experience, or a Bachelor's degree that included a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year of related experience.
Alternatively, an Associate's degree in a health or human services field and three years of direct care experience, or a high school diploma/GED with four years of experience providing direct services to individuals with mental disabilities or homeless individuals. A NYS Driver's license is a plus.
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