Deskside Technician II

3 days ago


San Diego, California, United States Stefanini Group Full time

Job Summary:

We are seeking a highly skilled Deskside Technician II to join our team at Stefanini Group. As a Deskside Technician II, you will be responsible for providing top-notch IT support to our clients, ensuring their IT equipment is running smoothly and efficiently.

Key Responsibilities:

  • Implementing virus detection and eradication procedures.
  • Diagnosing end-user system failures and implementing repair solutions.
  • Diagnosing printer and other peripheral device failures and implementing repair solutions.
  • Troubleshooting network devices to ensure connectivity from the PC to the Network.
  • Providing installation and upgrading services of hardware and software.
  • Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
  • Setup and troubleshooting audio/video equipment such as projectors and video conference equipment.

Requirements:

  • High school diploma or equivalent required.
  • Typically requires a minimum of 4 years of related experience.
  • Knowledge of multiple manufacturers and operating systems.
  • Excellent troubleshooting capability.
  • Ability to work in a team environment as well as independently.
  • Ability to communicate technical information to technical audiences.
  • Excellent verbal and written communication skills.
  • Ability to complete assignments with no supervision.
  • Ability to search internally/externally for support information.
  • Customer-oriented attitude.
  • Ability to travel locally and in-state to support other sites, if applicable.
  • Valid driver's license and proof of auto insurance, if travel is required.

What We Offer:

  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more.
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

Why Stefanini Group:

  • Brazilian and privately owned company.
  • Agility, flexibility, and innovation are in our DNA.
  • Flat organizational structure which enables faster communication and decision making.

Pay Range: $30.00



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