Collections Representative
4 days ago
Stellantis Financial Services (SFS) is a captive finance company for a leading automaker, offering exciting growth opportunities to advance your career. With a commitment to enhancing customer experience, we provide a world-class team and culture that values innovation and excellence.
Salary
As a Collections Representative at Stellantis Financial Services US, you can make a significant difference in a crucial role. We offer competitive pay, ranging from $19-$24 per hour, along with potential performance-based monthly bonuses. Our comprehensive benefits package includes:
- Potential bonus: Performance-based monthly bonus
- Supplemental pay: Referral bonus
- Flexibility: High-performing associates can create their own work schedule on a weekly basis
- Hybrid Work Arrangement: Work from offices or remotely
Job Description
We are seeking a skilled Collections Representative to join our high-performing team. As a key member of our collections department, you will be responsible for resolving delinquent auto loan accounts. Your duties will include:
- Conferring with customers by telephone to collect current and past due payments
- Determining the reason for delinquency and updating customer information
- Documenting conversations and arrangements accurately in the collection system
- Adhering to collection standards of conduct policy on all accounts
Required Skills and Qualifications
To succeed in this role, you must possess:
- Minimum 2 years of collection-related experience
- High school diploma/GED
- Reliable transportation and commutable distance to one of our locations
- Moderate computer knowledge of MS Excel and MS Word software
Benefits
We offer a range of benefits to support your well-being and career development, including:
- Retirement plan - 401(k) match
- Health insurance (medical, dental, prescription drug, vision) and savings/spending accounts
- Virtual office visits
- Employee Assistance and Wellness Programs
Estimated Salary Range
The estimated salary for this position is between $19-$24 per hour, based on the location and requirements of the role.
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