Customer Care Specialist

1 week ago


Fullerton, California, United States VCA Animal Hospitals Full time

Become a Valued Member of Our Team as a Customer Care Specialist

  • Are you a friendly and highly professional individual?
  • Do you take pride in delivering outstanding customer support?
  • Join us at VCA Animal Hospitals as our next Customer Care Specialist

Key Responsibilities:

  • Performing customer service duties such as welcoming visitors, managing phone calls, and assisting clients
  • Coordinating and confirming appointments
  • Conducting follow-up calls and reaching out to prospective clients
  • Clarifying fees, processing transactions, and suggesting products/services
  • Responding to client questions about products/services and providing education on animal care

Qualifications:

  • Previous experience in customer service roles
  • Strong communication abilities
  • Genuine passion for animals and their welfare

Employee Benefits:

  • Attractive hourly wage of $19.00
  • Comprehensive benefits package including health, dental, and vision insurance
  • Paid time off for vacations and sick days along with a 401(k) plan
  • Discounts for employee pets and additional perks

Join our dedicated team today and contribute to a fulfilling environment centered on client satisfaction and animal care



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