Financial Aid Assistant

4 days ago


Lewisburg, Kentucky, United States Bucknell University Full time
Job Summary

The Financial Aid Assistant plays a vital role in supporting the Office of Financial Aid at Bucknell University. This full-time, 12-month position is responsible for providing exceptional customer service, reviewing and preparing financial aid applications, and assisting with office administration.

Key Responsibilities
  • Provide excellent customer service to students, parents, and other visitors, maintaining confidentiality and responding to inquiries in a timely and professional manner.
  • Review and audit financial aid applications, ensuring accuracy and completeness, and communicate with families regarding the application process and requirements.
  • Prepare financial aid award notification packets in coordination with the Office of Admission and communicate regularly with financial aid applicants regarding award changes.
  • Assist with office administration, including managing billing, facilities work orders, and other requests related to the Office of Financial Aid operation.
  • Collaborate with Financial Aid Counselors and Associate Directors on various tasks, such as study abroad, entrance/exit counseling, and on-campus financial aid events.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Customer service-related experience and ability to work independently, with accuracy and attention to detail.
  • Excellent oral and written communication skills, with a commitment to student service.
Benefits

Bucknell University offers a comprehensive benefits package, including flexible scheduling options, medical, prescription drug, vision, dental, life, and long-term disability insurance options, an outstanding 10% employer contribution to your retirement plan, generous paid time off, and tuition remission for yourself and your family.

Bucknell is committed to fostering an environment that embraces diversity, equity, and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.



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