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Financial Counselor, Patient Financial Services
2 months ago
Department: Patient Financial Services
Location: Lewisburg, PA (on-site)
Typical Work Schedule: Monday-Friday from 8:00am-4:30pm
Primary Shift: 1st Shift
Work Type: Full-time
Exempt: No
SUMMARY
The Financial Counselor is dedicated to helping patients and physicians determine sources of reimbursement for hospital services. Identifies and assists patients who are unable to pay their estimated liability prior to treatments or who have large existing balances. This assistance includes assessing a patient's liability, linking patients to available funding sources, and determining whether they are eligible for charity care or financial hardship treatment. Do you have strong financial and data analysis skills and also thrive when helping others? Do you like problem solving but also enjoy developing personal relationships? This position is great for individuals who balance caring and compassion with technical details, accuracy and strong financial and analytic skills.
QUALIFICATIONS
* High School Diploma-GED required.
* Associates degree in business or related field preferred.
* Minimum of 2 years of experience in a position resulting in understanding of patient financial counseling, public assistance, health insurance, managed care.
* Working knowledge of insurance and healthcare regulations, field terminology related to credit and collections, experience with Federal, State and County public assistance programs.
* Fluent in written and spoken English. Bilingual in Spanish/English preferred, but not required.
Pennsylvania State Police criminal record check, child abuse history clearance, and an FBI criminal history check required.
WORKING CONDITIONS
* Work performed in climate-controlled, indoor setting 65.00%
* Frequent interruption, crowded conditions or excessive noise 80.00%
* Walking, standing and lifting of materials up to 20lbs 10.00%
* Pushing/pulling wheelchairs, stretchers & equip up to 50lbs 10.00%
* Manual and finger dexterity to operate computer & equipment 100.00%
* Must be able to see/hear, or use prosthetics 100.00%
* Stand, bend, lift & grab/clean necessary items/instruments 10.00%
* Work very frequently requires prolonged sitting 65.00%
* Travel and/or Motor Vehicle Operations Related 10.00%
ABOUT WELLSPAN EVANGELICAL COMMUNITY HOSPITAL
Working at WellSpan Evangelical Community Hospital means being part of a vital tradition of service to our community. We maintain a challenging, energized work environment for our valued employees who exemplify our Core Values: Quality Service, Compassion, Respect, Professionalism, Integrity, Cooperation, and Creativity. Together, we commit to excellence every day as we strive to provide exceptional healthcare, accessible to all, in the safest and most compassionate atmosphere possible to build a healthy community.
ABOUT WELLSPAN HEALTH
WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 220 locations, nine-award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
WellSpan Evangelical Community Hospital is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.