Account Support Specialist

5 days ago


Pensacola, Florida, United States Tential Full time
About the Role

Tential is seeking a highly motivated Account Support Specialist to join our team. As a Member Service Representative, you will be responsible for providing top-notch customer service to our members, answering inbound calls and assisting with general account questions.

This is a full-time position located in Pensacola, Florida. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. We offer a competitive salary of $17.50 per hour, as well as opportunities for overtime pay.

Responsibilities

• Answer inbound calls and assist members with general account questions
• Resolve member issues in a timely and professional manner
• Maintain accurate records and reports
• Collaborate with internal teams to resolve complex member issues

Requirements

• 1 year of customer service experience preferred
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment
• High school diploma or equivalent required


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