Naval Support Specialist

4 days ago


Pensacola, Florida, United States Strategic Data Systems Full time
About the Position

We are seeking a highly motivated Naval Support Specialist to join our team in Pensacola, FL. This is a full-time position that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

As a Naval Support Specialist, you will be responsible for:

• Investigating and resolving customer inquiries via phone, email, and other communication channels

• Utilizing CRM systems to track customer interactions and resolve issues efficiently

• Providing training on military programs and applications to customers

• Working collaboratively with the support team to ensure seamless customer service

Requirements
  • DOD Secret Security Clearance Eligible
  • Four (4) years' experience, or three (3) years with Associates degree, or Military background a plus.
  • Experience in customer service and responding to requests for information,
  • Contact center experience preferred
  • Knowledge of current CRM systems

Salary and Benefits

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for growth within the company.

Why Join Our Team?

At Strategic Data Systems, we prioritize employee satisfaction and career growth. As a Naval Support Specialist, you will have the opportunity to develop your technical skills, work with a diverse range of customers, and contribute to the success of our team.

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