Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DPDHL. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product or service problems, and maintaining customer records.
Key Responsibilities- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information.
- Assist with order and product management.
- High School Diploma or Equivalent.
- 0-12 months of system, data entry or reporting experience.
- 0-12 months of warehouse experience, preferred.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.
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Customer Service Representative
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