Customer Service Representative

17 hours ago


Fort Worth, Texas, United States Randstad Full time
Customer Service Representative Opportunity

We are seeking a highly skilled Customer Service Representative to join our team at a leading Pharmaceutical company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Interface with customers to resolve issues and provide solutions
  • Handle inbound and outbound calls, as well as work on cases
  • Work on e-vouchers, vendor switches, and cases from sales force
  • Perform routine tasks with limited judgment required
Requirements:
  • 1+ years of Customer Service experience
  • Solid technical skills, including MS Office suite
  • Solid critical thinking skills
  • Excellent Time Management
  • Ability to collaborate and communicate effectively in a team environment
  • Conflict resolution skills
  • Work flexibility
  • Excellent attention to detail
What We Offer:
  • Competitive hourly rate: $17-$18 per hour
  • Flexible shift schedule: Monday-Friday, 7am-9pm
  • Initial training 100% onsite, with opportunity to work from home once training is mastered

At Randstad, we are committed to providing our clients with exceptional service and our employees with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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